Data Protection Policy

Qkzz Privacy Policy — Your information, your rights

Everything about how your data is collected, used, and kept secure while you use qkzz is explained here in clear, plain language.

Last Updated: January 2026
Summary
Your data is never sold to third parties
Data secured with 256-bit SSL encryption
You can request deletion of your data at any time
Full Transparency on Cookies & Tracking
Your data is used solely to improve our services

Who this policy applies to: This privacy policy applies to all users of the qkzz website or mobile app — including those who browse the site without registering.

1

What information is collected

Qkzz collects two types of data from you — information you provide directly, and information collected automatically through your use of the platform.

Information you provide directly:

  • Name, date of birth, mobile number & email address
  • National ID number or passport (for KYC verification)
  • Payment method details (bKash/Nagad number — full card or account data is not collected)
  • Transaction history & betting records
  • Messages and complaints sent to support

Automatically collected information:

  • IP address and device type
  • Browser information & operating system
  • Time spent on the site and pages visited
  • Login and logout times

Note: qkzz never collects your full bank card number or PIN. All payment processing is handled through a fully encrypted gateway.

2

Why your information is used

Qkzz uses your information only for specific, defined purposes. The lawful basis for each purpose is set out clearly below:

Purpose Data used Legal Basis
Account management Name, email, phone Contractual Necessity
Identity Verification (KYC) NID, selfie Legal Obligation
Payment Processing Mobile Banking Details Contractual Necessity
Fraud prevention IP address and device information Legitimate Interest
Service Improvement Usage Type Legitimate Interest
Promotional communications Email, Phone Your Consent

If you no longer wish to receive promotional messages, you can unsubscribe at any time or notify our support team.

3

Who Your Data Is Shared With

Qkzz does not sell your personal data. However, it may be shared with third parties in the following limited circumstances:

  • Payment Processor: Necessary information is shared with mobile banking platforms to process transactions.
  • Identity Verification Service: Trusted third-party partners are used to complete the KYC process securely.
  • Legal authorities: Under Bangladesh law, we may be required to disclose information at the direction of a government authority or court order.
  • Fraud Prevention Agency: Data may be shared with designated industry bodies to help prevent fraudulent activity.

In all such cases, only the minimum necessary information is shared, and every third party is contractually bound to uphold qkzz's privacy standards.

4

How long your information is retained

Qkzz does not retain your data indefinitely. Retention periods vary depending on the type of information:

  • Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
  • Transaction records: 7 years (in compliance with financial regulations).
  • Support Messages: 2 years after last contact.
  • Log Files: 90 days.

After the applicable retention period, data is securely deleted or fully anonymised.

5

How we keep your information secure

Qkzz follows the highest industry standards for data protection. Our security measures include:

  • All data transfers are protected with TLS 1.3 and 256-bit SSL encryption.
  • Sensitive information (passwords, ID documents) is stored in encrypted form.
  • Regular security audits and penetration testing.
  • Two-factor authentication (2FA) available.
  • Restricted staff data access — only authorized personnel can view specific information.
  • Server firewall and 24/7 security monitoring.

Bet responsibly: Use a strong password, avoid logging in from other people's devices, and keep 2FA enabled.

6

Cookie & tracking policy

Qkzz uses cookies on its website. Cookies are small files stored in your browser that help improve your experience.

Types of cookies we use:

  • Essential cookies: Required to maintain your login session and ensure security — these cannot be disabled.
  • Functionality cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which parts of the site are most used — no personally identifiable information is involved.

You can disable cookies through your browser settings, though some features may not work as a result.

7

Your Data Rights

As a qkzz user, you have several rights over your own data:

Right to Access

You can request to know what personal information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data unless we are under a legal obligation to retain it.

Right to Restrict Processing

You can object to your data being used for specific purposes.

Data portability

You can request a copy of your data in a readable, portable format.

Unsubscribe from Marketing

You have the right to opt out of receiving promotional messages.

To exercise these rights support@qkzz.clickor email us at Help Centerto get in touch.

8

Minor Protection

Qkzz strictly does not collect or store data from anyone under the age of 18. Age is verified at registration, and proof of age is confirmed through the KYC process.

If a parent or guardian believes their child's information has been collected by mistake, please contact us immediately — we will take prompt action.

9

Privacy Policy Updates

Qkzz may update this Privacy Policy from time to time. For significant changes, notice will be sent directly to your registered email or posted on the platform. The date of the latest update will be shown at the top of the page.

Continued use of the service after any changes will be taken as acceptance of the updated policy. If you object to any changes, you may request to close your account.

10

Contact Us

For any questions, complaints, or requests regarding the Privacy Policy:

Data protection requests are typically responded to within 30 business days.

Why qkzz is safe

Our Commitment to Protecting Your Privacy

End-to-end encryption

Every piece of data you submit is encrypted with 256-bit SSL — no one can intercept it in transit.

Your Data Is Never Sold

Qkzz never sells your personal data to advertisers or third parties — this is a core principle we stand by.

You're in Control

You can view, correct, or delete your personal information at any time — you're always in control.

Secure servers

Data is stored on firewall-protected servers with 24/7 security monitoring.

Deleted after a set period

Once no longer needed, your data is securely deleted. We do not retain unnecessary data.

Transparency in Bengali

The Privacy Policy is written in plain language — nothing is hidden behind complex legal jargon.

Payment enquiries

Common questions about deposits and how to place bets

The minimum deposit at qkzz is just ৳100 (one hundred BDT). You can get started with this amount via bKash, Nagad, or Rocket. It's a great way to explore the platform before depositing more. qkzz charges no additional fees on deposits, though your mobile banking provider may apply their own charges. As a new member, your first deposit may also qualify for a special bonus — so check the promotions page when you sign up.

Yes, qkzz supports serial or accumulator bets — also known as "multi-bets" or "parlays." To place one, open your bet slip, then select your preferred outcomes from different matches and add them to the slip. The "Accumulator" option will appear automatically. Enter your total stake — the odds from all your selections will be multiplied together to show your potential payout. If every selection wins, you collect the full amount; if even one loses, the entire bet is lost. The risk is higher, but so is the potential reward.
Your Data Is Fully Secure

Enjoy betting in a safe environment

Your privacy is our top priority at qkzz. Open an account today and start betting with complete peace of mind.

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