Legal Documents — in Bengali

Qkzz Terms & Conditions — Plain & Simple

Please read these terms before using qkzz. Everything you need to know about account registration, betting, payments, bonuses, and account closure is clearly explained here — no fine-print traps.

Last Updated: January 2026
What's on This Page
Account Registration & Eligibility
Betting Rules
Deposit & Withdrawal Policy
Bonus & Promotion Terms
Account Suspension & Closure
Responsible Betting Policy

Important Notice: By creating an account on qkzz, you are deemed to have accepted these terms and conditions. Please read them carefully before registering.

1

General Terms & Applicability

These terms and conditions apply to the use of all services on the qkzz platform. By using qkzz through the website, mobile app, or any other channel, you agree to be bound by these terms.

Qkzz is an online betting platform offering Sports Betting, live betting, and casino services to users in Bangladesh. By using the platform, users confirm that they are betting of their own free will, with full awareness, and under their own personal responsibility.

Qkzz reserves the right to update these terms at any time. Notice of any changes will be posted on the website, and continued use of the platform after such changes constitutes acceptance of the revised terms.

2

Account Registration & Eligibility

To open an account on qkzz, the following conditions must be met:

  • You must be at least 18 years old. Accounts found to belong to minors will be closed immediately.
  • Each person may register only one account. If multiple accounts are detected, all associated accounts will be blocked.
  • All information provided during registration must be accurate and truthful.
  • Your account is strictly personal — creating an account in someone else's name or on behalf of another person is prohibited.
  • Keeping your password confidential is your responsibility. qkzz will not be liable for any loss resulting from sharing your password with others.

KYC Verification: After registration, you must complete identity verification (KYC). Withdrawals will be restricted until verification is done. Required documents: National ID (NID) or passport, and a clear selfie.

3

Betting Rules

Before placing a bet on qkzz, make sure you're familiar with these rules:

  • Once a bet is confirmed, it cannot be cancelled — except in certain specific circumstances.
  • If a match is cancelled or suspended, bets will be refunded in accordance with qkzz's guidelines.
  • Any bet placed by exploiting a software error or incorrect odds will be considered void.
  • Qkzz is not responsible for missed bets during live betting caused by internet disconnection.
  • Qkzz reserves the right to investigate suspicious betting patterns and withhold payments where necessary.

Warning: Any evidence of match fixing or other dishonest betting practices will result in permanent account closure, and funds on deposit may be forfeited.

Qkzz sets a maximum bet limit for each market. These limits may vary by market and event, and qkzz reserves the right to change them without prior notice.

4

Deposit Policy

You can deposit on qkzz using bKash, Nagad, Rocket, or bank transfer. Please keep the following in mind when making a deposit:

  • Only payment methods registered in your own name may be used. Funds sent from someone else's account will not be accepted.
  • Minimum deposit ৳100 (BDT one hundred).
  • Deposits are usually credited to your account instantly. If there's any delay, contact support with your reference number.
  • Qkzz does not charge any fees on deposits. However, your mobile banking provider's own charges may apply.

In accordance with our anti-money laundering policy, qkzz may investigate unusual or suspicious deposit patterns and, where necessary, place a hold on the funds concerned.

5

Withdrawal Policy

The following rules apply when withdrawing your winnings:

  • Withdrawals can only be made to the same payment method used for the original deposit.
  • The minimum withdrawal amount is ৳500.
  • Withdrawals may be delayed if KYC verification has not been completed.
  • Withdrawals from bonus funds are not permitted until the bonus turnover requirement has been met.
  • Standard processing times: 12–24 hours for bKash/Nagad/Rocket, and 1–2 business days for bank transfers.

VIP Benefits: VIP members receive priority withdrawals — typically processed within 2–6 hours.

Qkzz reserves the right to verify withdrawals in cases of suspicious activity. This may cause a temporary delay in payment, but legitimate requests will never be declined.

6

Bonus & Promotion Terms

Qkzz offers a variety of bonuses and promotions. Each offer has its own specific terms, but the general rules are:

  • To withdraw bonus funds, you must meet the specified turnover or rollover requirements. The conditions for each bonus are clearly stated alongside the offer.
  • The welcome bonus is available to new members only and applies to the first deposit.
  • Any misuse of bonuses — such as claiming bonuses across multiple accounts — will result in those accounts being blocked.
  • Qkzz reserves the right to modify or cancel any promotion at any time.
  • Bonus balance and real balance are displayed separately. Bonus funds cannot be withdrawn until the turnover requirement is fulfilled.
7

Account Suspension & Closure

Qkzz may temporarily or permanently suspend an account for any of the following reasons:

  • Registering with false information.
  • Operating multiple accounts.
  • Bonus abuse or any fraudulent activity.
  • Suspected account hacking or security breach.
  • Failure to pass age verification.

Users may also request account closure at any time. Any valid balance will be returned. Self-exclusion is also available under the Responsible Betting policy.

8

Responsible Betting Policy

Qkzz believes betting should be a form of entertainment — not a source of addiction or financial harm. To support this, we provide the following tools:

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Cooling-Off: Take a break from betting for a set period of time.
  • Self-Exclusion: Option to lock your account for a set period or permanently.
  • Betting History: You can view all your bets and transactions at any time.

If you have any issues with betting, please Responsible Betting Read the page.

9

Privacy & Data Protection

Qkzz takes the utmost care in collecting and handling users' personal data. For full details on how your information is used, Privacy Policy Available on the page.

In short: your data is never sold to third parties. Information is used solely to improve our services and meet legal requirements. All data is protected with 256-bit SSL encryption.

10

Terms Updates & Contact

Qkzz may update these terms and conditions at any time. For significant changes, a notice will be sent to your registered email or posted on the platform. Continued use of the service after any changes constitutes acceptance of the updated terms.

If you have any questions about these terms, please contact us:

The qkzz Promise

Our Commitments Beyond the Terms

Everything in Plain English

Rules, terms, and full bonus details — all written clearly. No struggling with English, no conditions buried in fine print.

Secure Transactions

Every deposit and withdrawal is processed through SSL-encrypted channels. Your funds are completely secure and held in segregated accounts.

Fast Payments

Once qkzz receives a withdrawal request, it is processed as quickly as possible. There are no unreasonable delays.

Full Transparency

From bonus terms to payment policies — everything is laid out clearly. No hidden charges, no misleading fine print.

Our Support Commitment

If you ever have questions about our terms, Bengali-language support is available 24/7. Our team is always ready to help.

Responsible Betting

Deposit limits, self-exclusion, and cooling-off options are always available to help protect our users.

Account Security FAQs

FAQs on KYC & Two-Factor Verification

Setting up 2FA on your qkzz account is straightforward. Log in, then click the profile icon and go to the "Security Settings" or "Security" section. There you'll find the "Two-Step Verification" or "2-Step Verification" option. To enable it, enter your mobile number — an OTP will be sent to you. Once the OTP is verified, 2FA will be active. From that point on, every time you log in or make a withdrawal, a verification code will be sent to your phone. Without this code, no one else can access your account, keeping your balance and personal information significantly more secure. Enabling 2FA considerably strengthens the security of your qkzz account.

KYC verification on qkzz requires three things. First, a government-issued ID — a National ID (NID), passport, or driving licence will be accepted, provided the photo and details are clearly visible. Second, a selfie showing your face clearly while holding the ID document. Third, payment method verification — confirming that the bKash or Nagad number used for deposits is registered in your name. After submitting all three, verification is typically completed within 24 hours. Once KYC is done, there are no further restrictions on withdrawals.
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You've read the terms — now open an account, make a deposit via bKash, and start betting.

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